Ordering from Conical Tool is quite simple.  You can reach us toll-free at,  616-531-8500,  from 7:00 A.M. to 5:00 P.M. Monday thru Friday CST.   Our secretaries will assist you with whatever tooling need you may have. Customers can also FAX us at, 616-531-7742.  Our local number in the West Michigan area is,  616-531-8500.

Below is all of the information you will need to order from our immence tooling selection.

CREDIT
  Conical Tool Company sells through distribution.  Distributors interested in carrying our tooling are welcome to contact us for available distributor status.
   If you would like to purchase our tooling,  you may call for a distributor in your area.
Above terms granted where credit is pre-established or purchase order accompanied by credit references; otherwise, first order shipped C.O.D.

SHIPPING
   All in-stock items shipped within 24 hours F.O.B.
Grand Rapids, Mich. by regular surface UPS (unless otherwise specified)
shipping charges pre-paid and billed to customer.  No penalty for drop-shipping.

SPECIAL ORDERS
   Orders for "custom specials" (any items or alterations not listed by tool number in catalog) must be accompanied by confirming purchase order.

RETURN POLICY "Custom specials"
   We are easy to deal with, but once work is started on "custom specials" or "alterations", the order cannot be cancelled.  Once finished, these "non-standard" items cannot be returned.  We will not authorize return of tool(s) in which we have made manufacturing changes subsequent to its (their) delivery to customer.

PRICES
   Prices are quoted seperately in the current "consumer price list" and are subject to change without notice.

   Turnaround time 2- 4 weeks.  When tools are resharpened, there is necessarily a loss of material.  We take off as little as possible and still produce a good edge.  Routinely, we sharpen flutes and tips, hold the original taper tolerance and disregard tip diameters and flute lengths.  If other tolerances are critical, you must specify clearly your priority of tolerances on your packing list.  Cost depends on the condition of tools, so accurate cost quotations can be made only after receipt and inspection of your tools.   We do not routinely quote costs on every Re-grind Order.  If firm price is needed prior to re-sharpening, please note that clearly on your packing list.